Frequently Asked Questions

Why is my photo cropped?

Images are cropped when a customer orders a print size that is a different aspect ratio, or length of rectangle, than the photograph they are printing.

Why does my photo look better on my phone ?

Phone screens are back lit and should not be used as an accurate guide to how your photo will look when it is printed. Resolution and file size are important.

Why are my social media photos not good quality when printed?

On social media your results will vary as images can be compressed and file sizes can be insufficient.